SOTI MobiControl® is one of the world's leading Mobile Device Management (MDM) and Mobile Content Management (MCM) solutions. MobiControl provides comprehensive end-to-end management for both enterprise and consumer class mobile devices, employee or corporate owned. MobiControl supports virtually any operating systems including Windows CE, Windows Mobile (Windows Embedded Handheld), Windows Phone, Android, Apple iOS and desktop Windows. Since MobiControl supports any Wi-Fi or cellular networks, your IT team can configure, provision, secure, monitor, track, troubleshoot and resolve mobile device issues, no matter where they physically are.
This scalable solution can support organizations from small businesses to distributed enterprises with hundreds of thousands of devices all around the world.
Features and Benefits of SOTI MobiControl
- Management of mobile devices running Android, Windows CE/Windows Mobile, Windows desktop, Apple iOS and Linux
- Support for various device manufacturers, both industrial (Zebra, Honeywell) and cosumer phones (Sony, Samsung, Motorola, etc.)
- Tools for remote support of mobile device users, including full Remote Control with the ability to capture video and screenshots, access files, running applications, etc.
- Device security against unauthorized access, kiosk mode (Single App Mode), screen lockdown with HTML template definition (Soti Lockdown), ability to lock the device when moving (e.g. the driver of a moving vehicle has only the GPS navigation app available)
- Automatic network connection setup, including Wi-Fi, 4G/5G and VPN
- Theft protection: password enforcement and device encryption can be enforced, factory reset access can be disabled, etc.
- Certificate management, including automatic certificate renewal without user intervention
- Locate the device on the map and define geofence policies for devices outside the specified polygonal area, e.g. building, street, city or region
- Remote installation and update of applications and files using versioned Soti packages created with MobiControl Package Studio
- Ability to remotely update the operating system of mobile devices (e.g. Zebra LifeGuard)
- Ability to synchronise files between mobile devices and the corporate network
- Defining device configurations based on profiles that, like Soti packages, can be automatically installed/uninstalled when certain criteria are met/not met or for defined groups of devices or users
- Easy enrollment of devices into the system, including the ability to use QR codes, Zebra StageNow or Honeywell Enterprise Provisioner
- MobiControl is the EMM solution recommended for Android Enterprise (AE Recommended). It can be integrated with device management in Google Workspace (formerly G Suite) or with Managed Google Play. AE devices can be managed as fully managed Work Managed Devices or only a Work Profile can be created and managed on them - separate from private apps and personal user data.
- For Android devices that don't use Android Enterprise, there is support for what is known as Android Classic. These are special versions of Soti agents developed for specific device manufacturers. More than 170 mobile device manufacturers are supported.
- Secure access from mobile devices to network documents and files via Soti Hub with connectivity to WebDAV, SharePoint, Box, OneDrive, etc.
- Soti Surf - secure web browser configurable with profiles from the MobiControl web console
- Easy-to-use user interface accessible via a web browser with the ability to define static and dynamic device groups and the ability to drag-and-drop devices between groups
- Javascript + proprietary scripting language for easier integration and automation of selected activities.
System Components
Soti MobiControl consists of the following 4 main components:
- Management Service: basic Soti service with web console, typically deployed on the internal network
- Deployment Server: agents on mobile devices communicate with this service; typically located in the DMZ, but can run on the same machine as the Management Service
- SQL database
- Soti agent (on a mobile device): if it is not pre-installed on the device from the manufacturer, it needs to be installed first as part of the initial preparation of the device. In some situations (e.g. Work Profile on Android or Windows Modern), the agent installation is not needed - it relies on the standard OS support.
The system can be installed on the customer's server(s) - i.e. "on-premise" or a cloud installation on Soti servers can be used.
System Requirements
System requirements for on-premise installations vary depending on the number of devices being managed. As an example, the server for Soti MC v2024 can be used to manage up to 500 mobile devices with all components installed on one machine:
- Windows Server 2019 or Windows Server 2022
- Dual-core 2 GHz or faster processor
- 4 GB RAM
- 2 GB of hard drive space
- Microsoft SQL (2017 CU8+, 2019 CU12+, including Express versions)
- .NET Runtime 6.0, ASP.NET Core Runtime 6.0, .NET Framework 4.8 Runtime x64, Oracle JDK or OpenJDK 17
Licensing Models
In all cases, one mobile device requires one licence. There are no licensing fees for the server as such.
- On-premise: SAAS or Subscription. The customer subscribes to the operation of the system for a certain period of time (by months). The license includes service support in the Standard variant. The minimum order for new customers must include 10 licenses, and extensions must include 5 licenses.
- On-premise: permanent "perpetual" license + service support for the selected period.
Ongoing model for existing customers, which will be discontinued during 2024 and 2025. Soti no longer offers these licences for new customers. - Cloud: the MobiControl services run on Soti servers, the mobile device must access the Deployment server via the Internet. The customer subscribes to the operation of the system for a certain period of time (by months). The license includes service support in the Standard variant. If the number of mobile devices is less than 25, an additional fee is applied.
Technical support is always part of the Soti MobiControl offer. It is available in "Standard" (weekdays), "Premium" (24/7) or "Enterprise" (24/7, dedicated L2 expert, test environment included, for larger customers).